Fair Play Policy

1. Commitment to Fair Play

We are committed to providing an equitable gaming experience for all participants. This means:

• Ensuring equal opportunities for all users.
• Preventing fraudulent activities and cheating.
• Maintaining transparency in all gameplay mechanics and rules.

2. Rules of Participation

To uphold fair play, all users must adhere to the following rules:

• Honest Participation: Players must provide accurate information during registration and gameplay.
• Single Account Use: Each participant is allowed only one account. Multiple accounts may result in suspension or termination.
• Respectful Behavior: Any form of harassment, abuse, or unsportsmanlike conduct will not be tolerated.
• Prohibited Activities: Collusion, use of bots, or exploiting technical loopholes are strictly forbidden.

3. Anti-Fraud Measures

CrystalVerdant employs advanced technology and manual oversight to detect and prevent fraudulent activities. These measures include:

• Monitoring gameplay for irregular patterns.
• Identifying and banning accounts involved in cheating or collusion.
• Regular audits of gameplay and scoring mechanisms.

4. Transparency in Scoring

Our scoring system is designed to be accurate, transparent, and unbiased. Players earn points based on real-world performance data, which is updated in real time. Any discrepancies in scoring will be investigated promptly, and necessary corrections will be made.

5. Reporting Violations

We encourage all users to report any suspected violations of this Fair Play Policy. If you encounter cheating, abusive behavior, or other concerns, please contact our support team immediately. Reports are confidential and will be thoroughly investigated.

Contact Us to Report Violations:

• Email: support@crystalverdant.com
• In-App Support: Available through the Help section

6. Consequences of Violations

Violations of this Fair Play Policy may result in:

• Temporary or permanent suspension of accounts.
• Removal from ongoing leagues or tournaments.
• Disqualification from future participation.

Serious violations may also result in legal action, depending on the nature of the offense.

7. Responsible Gaming

We believe in promoting responsible gaming and encourage users to:

• Play within their means.
• Take breaks when necessary.
• Avoid excessive gameplay.

Our platform provides tools to help manage gaming habits, such as session reminders and self-exclusion options.

8. Updates to the Fair Play Policy

This policy may be updated periodically to reflect changes in our operations or user feedback. Users will be notified of significant updates, and the latest version will always be available on our website.

9. Contact Us

If you have questions or feedback about this Fair Play Policy, feel free to contact us:

• Email: support@crystalverdant.com