Privacy Policy

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, and phone number (when you register or contact us), and other details you voluntarily provide (e.g., feedback, survey responses).
• Non-Personal Information: IP address, browser type, operating system, usage data (e.g., pages visited, time spent on the site), and cookies or similar technologies.

2. How We Use Your Information

The information we collect is used for:

• Providing and improving our services.
• Personalizing user experience.
• Sending updates, notifications, and promotional materials (with your consent).
• Analyzing website performance and troubleshooting technical issues.
• Ensuring compliance with legal and regulatory obligations.

3. Sharing Your Information

We do not sell or share your personal information with third parties, except in the following cases:

• Service Providers: Trusted partners who assist us in operating our platform (e.g., hosting, analytics).
• Legal Obligations: When required by law or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

All third parties are required to use your information only for the purposes specified by CrystalVerdant and to adhere to our privacy standards.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Non-personal information may be retained indefinitely for analytics and reporting.

5. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Update or correct inaccurate data.
• Deletion: Request the removal of your data, subject to legal or contractual obligations.
• Opt-Out: Unsubscribe from promotional communications at any time.

To exercise these rights, contact us at support@crystalverdant.com.

6. Data Security

We implement industry-standard measures to protect your data from unauthorized access, alteration, or loss. While no system is completely secure, we continuously review and enhance our security practices to safeguard your information.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

8. International Users

CrystalVerdant operates in compliance with Australian privacy laws. If you access our platform from outside Australia, you acknowledge that your information may be transferred and processed in Australia.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable laws. Updates will be posted on this page, and significant changes will be communicated to you directly where required.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: support@crystalverdant.com